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Fiona Bigelli and Sarah Chan are the co-Managing Directors of Pax People.

Fiona and Sarah are Nationally Accredited Mediators (NMAS), licensed Family Dispute Resolution Practitioners (FDRP), experienced Workplace Investigators and Coaches. In addition, Fiona and Sarah have over 20 years’ professional experience in senior roles across Law, Human Resources, Dispute Resolution, Psychology, Coaching, Workplace Investigations and Conflict Management. Fiona is a Lawyer and former HR Director and Sarah is a former workplace business executive and HR Director.

Fiona and Sarah pride themselves on being commercial, pragmatic, highly empathetic, active listeners who have the ability to cut through complicated, emotional situations and find effective solutions for their clients.

Fiona and Sarah work with a team of professionals including Mediators, Psychologists, Counsellors, Child Consultants and other specialist practitioners when the need arises.

Meet The Team

FIONA BIGELLI

MANAGING DIRECTOR

Fiona is a Nationally Accredited Mediator under the National Mediation Accreditation System (NMAS), licensed as a Family Dispute Resolution Practitioner (FDRP), trained in the CINERGY™ Conflict Coaching Model and is accredited to deliver the Myers Briggs Type Indicator® personality inventory (MBTI®). Fiona also holds a Certificate III in Investigative Services.

Fiona’s other qualifications include a Masters of Industrial Relations & Human Resources Management (MIRHRM), a Bachelor of Laws (LLB) and a Bachelor of Arts (B.A. major in languages).

SARAH CHAN

MANAGING DIRECTOR

Sarah is a Nationally Accredited Mediator under the National Mediation Accreditation System (NMAS), licensed as a Family Dispute Resolution Practitioner (FDRP), trained in the CINERGY™ Conflict Coaching Model and is accredited to deliver the Myers Briggs Type Indicator® personality inventory (MBTI®). Sarah also holds a Certificate III in Investigative Services.

Sarah’s other qualifications include a Bachelor of Business (B.Bus major in Management) and significant studies towards a Bachelor of Psychology (B.Psych).

”We engaged Pax People to conduct a workplace investigation into a matter which was highly sensitive and of media interest.  We found Pax People to be extremely professional, thorough and efficient in their approach.  I was personally very impressed with Pax People’s additional capabilities in providing December Media’s Board with recommendations and insights regarding people risk management and matters relating to workplace culture.  Pax People is highly recommended and has been an excellent value add to our business”. 

Tony Wright • Executive Chairman • December Media

“Fiona and Sarah were commercial, pragmatic and got to the nub of the matter quickly. They were also very empathetic in their dealings as the issues required sensitive handling. It was great to work with Pax People and I would highly recommend them.”

Simone Whetton • Partner • Colin Biggers & Paisley

“Pax People Resolutions is a very high quality organisation. Sarah delivered commercial advice and dispute resolution services to my organisation in a way that was professional, easy to understand and made a real difference to my business.”

Angus Keech • Managing Director • TouchPoint Global

“I engaged Pax People to provide counselling and coaching to an employee after a workplace incident.  Fiona worked successfully with the individual to critically evaluate their behaviour and plot a path forward for them within the organization.  I would confidently recommend Pax People for employee coaching and counselling engagements.”    

Ryan Aitken • Human Resources Director • Philips

Pax People are an outstanding company to work with. They are professional and efficient, and have an innate ability to share the journey of the investigative process with the school. In turn, this built reassurance and confidence. I highly recommend Sarah and Pax People Resolutions.

School Principal • Australian Independent School

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